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The Critical Issues Team is advisory to the President and Vice Presidents, charged with the following:

• Proactively and reactively address campus concerns and issues.
• Receive and develop university response to campus concerns and issues.
• Make recommendations to the President and Vice Presidents via the Chief of Staff on actions to address campuswide concerns or issues, which may include communications strategies, training, programming, or commitment of university resources.
• Respond to early alerts regarding events, activities, demonstrations, or gatherings that may involve or have adverse impacts to campus or on university operations.
• Review upcoming or unanticipated events to assess security and other university resource needs, and develop university response messaging.
• Develop protocol for responding to unplanned or disruptive activities and incidents. Make recommendations for changes to university policies, procedures, or protocols.
• Mobilize during immediate or unplanned activities to take immediate actions within established protocols.
• Meet as needed to establish processes and protocols and to respond to situations.

Critical Issues Team Membership:

• Chief of Staff – Co-Chair
• Dean of Students – Co-Chair
• Chief of Police
• Lieutenant, University Police
• Dean, Academic Programs
• Associate Vice President, Inclusive Excellence
• Associate Vice President, FAS Administration
• Associate Vice President, Student Life
• Director, Legislative Affairs

Other consultation may occur as needed with the following:

• Vice Presidents
• Associate Vice President, Faculty Affairs
• Title IX Coordinator/DHR
• Director, Employee and Labor Relations
• Risk Manager
• Faculty Experts

Meeting Frequency: Meets Bi-Weekly or More Frequently, as needed

Communication Protocol: The Critical Issues Team is a university committee appointed by the President and includes cross-divisional representation. The co-chairs and committee communications, inquiries and recommendations come directly to the President via the Chief of Staff, rather than any usual communication channels in the division. The Chief of Staff will update the President, Presidents Administrative Team, and Legal Counsel, as appropriate.

Effectiveness: The team has proven effective at proactively monitoring arising issues, recommending strategies to effectively resolve and respond to events, as well as providing talking points to senior leaders. Further, several protocols and processes have been developed and/or updated for managing critical incidents.

 To contact the Critical Issues team, email criticalissues@csusm.edu